FAQ

What types of payment do you accept?

We accept these payments methods.

• American Express
• Apple Pay
• Google pay
• Maestro
• Mastercard
• Paypal
• Shop Pay
• Unionpay
• Visa

You Is delivery free?

• Yes, we offer free shipping for all orders in Australia.

What currency is the store and it's products in?

• All products displayed on our website are in AUD.

How long will my delivery take?

• Once you place your order, we need 1-2 business days (mon-fri) to process it. After your order is processed, it will be shipped and usually takes 7-8 business days (mon-fri) to arrive. 

Whats the time period of returns?

• You can return the goods within 30 days of receiving them. You do however have to pay for the return costs.

Is there a restocking fee?

• No Restocking fee

Defective Product Policy

• At HereToDressyou, we take pride in the quality of our products. If you receive an item that is defective, damaged, or not as described, please contact us immediately. Simply provide details and a photo of the issue, and we will promptly arrange a free replacement for you. 

Contact us with the information below:

Store Name: HereToDressyou
Business address: Utrechtseweg 341, Amersfoort, Utrecht, 3818 EL, The Netherlands

Phone number: +31657694495
E-mail: info@heretodressyou.com

Opening hours customer service:
Monday - Friday: 09:30 - 18:00
Saturday - Sunday: 12:00 - 17:00
(GMT+10:00) Australian Eastern Standard Time (Sydney)

We aim to reply to your e-mail within 1 day